SHIPPING

1. Where do you ship?

We only ship to U.S.A. continental states.

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2. Do you ship packages the day of the order?

Paperback books written by Author Angel Charmaine are shipped shipped within 1-3 business days after the order date. Digital downloads are made available immediately. For all other Speak Up Sis merchandise, i.e., shirts, mugs, hoodies, hats, etc., we use a dropshipping, "print-on-demand," company which typically takes 1-7 business days to process before shipping. Customers can expect to receive merchandise in approximately 14 days. 

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3. What is your standard shipping method? Do you offer faster options?

USPS is our standard shipping method. You may contact via email at contact@speakupsis.com for faster shipping options.  There will be additional shipping and handling costs for faster options.

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4. Do you offer free shipping?

Periodically, we offer promo codes for free shipping.  You must use promo code at checkout for the discount.

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RETURNS

1. Can I return a purchase if I don't like what I ordered?

All purchases are non-returnable. For all consulting, strategy and counseling sessions, programs, packages and memberships, please schedule a complimentary call with us to ask and receive answers for any questions you may have prior to making a any of our service purchases.

Exception:  If you receive broken merchandise, you must notify us via email at contact@speakupsis.com the day you receive the package and attach a photo of the broken merchandise alongside the original packaging.  We will send you a replacement of the item you purchased at no cost to you.

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2. Can I get a refund if I don't like or don't want what I ordered?

No. Refunds are not available for any reason. For all consulting, strategy and counseling session, programs, packages and memberships, please schedule a complimentary call with us to ask and receive answers for any questions you may have prior to purchasing any of our services, programs and memberships.